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Scenario:
Your company has a repository of documents or files that contain unstructured information (technical documentation, onboarding/ training guides, etc.), and you want to use AI to answer questions based on those documents.
Solution:
Deploy a question answer interface (chat interface, question box, integration with Zendesk or similar). When a question or query comes in, a private document is matched and the LLM utilizes the matched document to answer the question (in the context of the document) with a citation.
OperateIQ AI Advantage:
Because this question answering uses retrieved information, OperateIQ AI's factuality check can be applied to check the factual consistency of the LLM answer against the retrieved context. As you are integrating private data, OperateIQ AI also ensures that you aren't leaking private data outside of your network or to model builders that will train on your data.
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